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Privacy Policy

Michiaki Co., Ltd. recognizes the importance of personal information entrusted to us by our customers, and will strive to properly protect personal information by establishing rules and a management system.

⚫︎ 1. Collection of Personal Information and Purpose of Use

Michiaki Co., Ltd. clearly defines the purpose of use of personal information entrusted to us by customers in advance, collects personal information by lawful and fair means to the extent necessary to achieve that purpose, and uses personal information within the scope of the following purposes of use*:

  1. To provide safe and prompt transportation and related services in the passenger automobile transportation business (including taxi delivery; the same applies below).
  2. To respond to customer inquiries or requests.
  3. To confirm the content, etc., of our products and services when providing them.
  4. To send or deliver information about our products and services that we believe will be beneficial to customers via email, social media, direct mail, mail, etc.
  5. To achieve any other purposes of use explicitly stated at the time of collection.
  6. To respond in accordance with laws and regulations or notices and guidance from administrative authorities.

*The purposes of use list the purposes that may be used at this time and do not necessarily include all purposes.

⚫︎ 2. Compliance with Laws and Regulations

Michiaki Co., Ltd. complies with applicable laws and regulations regarding personal information protection and strives to protect personal information in its possession. In addition, in the event of an accident or other incident, we may cooperate in providing materials for police investigations, etc., and in disclosing personal information upon request from the Ministry of Land, Infrastructure, Transport and Tourism, the Ministry of Health, Labor and Welfare, and other government agencies.

⚫︎ 3. Secure Management of Personal Data

Michiaki Co., Ltd. strives to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal data held by the company. To protect personal information, we have established an organizational management system and internal regulations, thoroughly educate employees, and provide appropriate management and guidance, and will review these regulations as appropriate.

⚫︎ 4. Supervision of Outsourced Parties

Michiaki Co., Ltd. may outsource personal information to third parties within the scope of legitimate purposes of use when using your personal data. In addition, to achieve these purposes, personal information may be shared with business partners. In such cases, we will require the outsourced or shared parties to strictly manage personal information and will provide appropriate supervision.

⚫︎ 5. Disclosure, Correction, Suspension of Use, etc. of Retained Personal Data

If you wish to confirm or correct your personal data held by Michiaki Co., Ltd., we will respond to your request within reasonable limits after verifying your identity.

⚫︎ 6. Inquiries Regarding Personal Information

For inquiries regarding personal information, please contact the Domyo Co., Ltd. Customer Support Desk.
TEL: 011-398-5006

Regarding the Use of Drive Recorders

To ensure that operations are conducted in accordance with the transportation terms and conditions, our company may use drive recorders to record the inside and outside of vehicles. However, our internal operating regulations stipulate that each business location must appoint an in-vehicle camera manager, who must strictly manage the footage to prevent unauthorized use or leakage, and that the footage must be promptly deleted after a certain period of time. Furthermore, recorded footage can only be viewed by a limited number of individuals, and may only be provided to external parties when required by law or to cooperate with criminal investigations by law enforcement agencies. We strive to thoroughly manage personal information.